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Careers

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Operations (1)

NZ New Zealand
a month ago Apply
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. Role Overview Join us as a Collections Specialist where you will play a pivotal role in transforming the way we handle debt recovery and customer experiences with debt. Utilise your exceptional verbal and written communication skills to engage customers empathetically and negotiate optimal repayment solutions that respect their circumstances and meet our customers needs. As part of our local team, you’ll be working full-time in our Auckland office collaborating closely with colleagues who are passionate about what they do.
Full-time / Onsite

Research & Development (4)

NZ New Zealand
14 days ago Apply
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. About the Role We’re looking for a Forward Deployed Engineer (FDE) to play a hands-on role in modernising and extending our technology stack in New Zealand. This role is pivotal to the success of our integration and performance initiatives in the region, bridging local systems with InDebted’s global products. You’ll take technical ownership of key systems, drive integrations, and embed modern engineering practices within our New Zealand operation. This is a role for an experienced engineer who thrives on solving complex, real-world problems, working closely with both local business leaders and global engineering teams.
Full-time / Onsite
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. About the Role We're looking for an Engineering Manager to lead our Forward Deployed Engineering team in the UAE, building our technical presence in one of our most strategic markets. This is a unique opportunity to establish and scale a new engineering function that combines technical excellence with direct customer impact. As the Engineering Manager for Forward Deployed Engineering, you'll build and lead a team of engineers who work directly with clients and customers, understand their pain points firsthand, and ship solutions that accelerate our growth in the UAE and broader Middle East region. You'll be responsible for both the technical success of your team and the business outcomes they deliver. This role is perfect for an engineering leader who thrives at the intersection of technology and business, someone who can context-switch between shipping and reviewing code, customer meetings, and strategic planning - often in the same day. The Reality of the Role This isn't a typical engineering management position. You'll be building a new function from the ground up in a rapidly evolving market. You'll need to be equally comfortable discussing test coverage percentages with your engineers as you are explaining delivery timelines to a client's C-suite. You'll translate between the language of business ("we need this for the ADCB deal") and the language of engineering ("here's how we architect this for scale").
Full-time / Onsite
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. & the Automate Team InDebted is a global fintech company on a mission to reinvent the collections experience through technology, data, and empathy. The Automate team is at the heart of this transformation, focused on eliminating manual processes and enabling scalable, self-serve solutions for our internal operations and clients. We leverage modern software engineering practices and AI tools to drive efficiency, reliability, and innovation across the business.
Full-time / Hybrid
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. Join our team to build and evolve our event-driven platform using modern cloud-native technologies. You'll work across the full stack—from serverless backend services to Vue3 frontends—solving complex problems in a highly flexible and adaptable architecture. This is an opportunity to work with cutting-edge AWS services, collaborate with skilled engineers, and develop your craft in a hybrid work environment.
Full-time / Hybrid

Governance, Risk & Compliance (1)

US O'Fallon, Missouri
a month ago Apply
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. Location: Missouri (In-Office – required in-office 5 days per week, M-F) Summary The Dispute Resolution Specialist is responsible for managing client inquiries and ensuring timely and accurate responses to client validation requests. This role supports InDebted’s commitment to high-quality client service by researching, validating, and resolving account discrepancies while maintaining compliance with client requirements and applicable regulations. The position requires close collaboration with internal teams, external clients, and consumers to ensure effective and professional issue resolution.
Full-time / Onsite

Growth (1)

InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. About the Role The Business Development Manager is a critical driver of InDebted's growth across the Australian market. This senior sales role is responsible for identifying, pursuing, and closing new business opportunities while expanding relationships within our existing client portfolio. You will be the face of InDebted to prospective and existing corporate clients, leading the full sales cycle from initial prospecting through contract negotiation and seamless handover to our Client Success team. Your success will be measured by your ability to drive revenue growth, exceed sales targets, and position InDebted as the partner of choice for innovative collections and receivables management solutions. This is a high-impact, target-driven role for an ambitious sales professional who thrives on building relationships with C-suite and senior decision-makers, navigating complex sales cycles, and consistently delivering results in a competitive market. Reporting Structure This position reports directly to the Managing Director, Australia – a newly appointed strategic leadership role focused on accelerating InDebted's growth trajectory across the Australian market. As a key member of the Australian team, the Business Development Manager will work in close partnership with the MD to execute our ambitious expansion strategy. This role is instrumental in taking InDebted to the next level – driving market penetration, establishing InDebted as the category leader in innovative collections solutions, and building the foundation for sustained growth across Australia. You will have direct access to senior leadership, significant autonomy in shaping sales strategy, and the opportunity to make an immediate, measurable impact on the company's success. This is a career-defining opportunity for a sales leader ready to be part of something transformational.
Full-time / Hybrid

Others (1)

InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human. Role Overview Join us as a Customer Account Manager where you will play a pivotal role in transforming the way we handle debt recovery and customer experiences with debt. Utilise your exceptional verbal and written communication skills to engage customers empathetically and negotiate optimal repayment solutions that respect their circumstances and meet our customers needs.
Full-time / Hybrid
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